with any questions.
We allow customers to order products and services over the phone and via email. We use customer information to verify and fulfill orders; contact customers about their orders and shipping information; send promotional information; and administer our systems.
When you make an order with us, we collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information (for 30 days only), order number, referring URL and IP address. We collect this in order to fulfill your order, to communicate about your order and to send you promotional materials. We may require additional verifications or information before fulfilling any order.
The information collected by Orbit Engineering Systems, LLC shall be used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our website and its performance, and to notify you of products or special offers that may be of interest to you. We will disclose your personal information to third parties to charge your credit card and deliver your order. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service (such as UPS) to ship your order.
We will disclose personal information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. Orbit Engineering Systems, LLC fully cooperates with law enforcement agencies in identifying those who use our website or services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.
We do not share information about our customers in any other way.